Due to the customized nature of products we produce, we do not offer returns or refunds of products we produce. Each artwork is a unique product created featuring your pet.

Please contact us if you unhappy or have any problems with the product you received. Customer satisfaction is very important to us and we always do our best to solve any issues.

In the unlikely event that you receive the wrong product, incorrect size, incorrect print or the product is damaged in transit, please contact us within 48 hours of receiving your order and attach photos of the product received. We will send you a replacement or issue a refund.

*  Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.